WebI am looking to auto assign project managers to all project tickets. With workflow rules there is an action to auto assign a resource to service tickets but that is not the case for project tickets. Is there a way to auto assign resources to project tickets? 2 comments 75% Upvoted This thread is archived WebMar 31, 2016 · View Full Report Card. Fawn Creek Township is located in Kansas with a population of 1,618. Fawn Creek Township is in Montgomery County. Living in Fawn …
Auto add CC from email : r/ConnectWise - reddit
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WebClients sometimes email us and CC someone else at their company to loop them in, and then we never realize that since the email connector just ignores that CC. The only way we can tell is if we open the original email attachment on the ticket, which isn't really feasible to check for every ticket manually. 2 2 2 comments Best Add a Comment WebIf you move to a dispatching model, all of your tickets could go on a Triage board and apply a ticket template based on the type/subtype/item. This could be super simple that would boil down to very few selections. Your New Ticket template could have all of those as tasks, including one to move it to a new board. WebI know you are probably using the Service Board view, but you can customize a 'View' on Service Ticket search and filter by 'Entered By' Column. That will filter based on who created the ticket. Otherwise, if you go to System> Setup Tables> select your board> Auto Assign Tab> Add Email Notification> Send To: Ticket Creator is your best bet. chemical valley documentary